If it isn't delivered by that time and there is no further movement, then you refund buyer and do package intercept. However, according to eBay statistics, a score of 80% to 100% is deemed excellent, while a score of 30% to 50% is deemed concerning. As your positive reviews increase, so will your potential opportunity. In 2020, Amazon achieved 38% year-over-year net sales revenue growth, whereas eBays revenue growth was only 19%. Refer to eBay Return policy opens in a . Naturally, how much money you make is determined by various circumstances, including the amount of inventory you sell, the price of your products, and additional charges. eBays top seller musicmagpie received close to 120,000 reviews in October 2021. You should check any coupon or promo code of interest on the In some cases, this is a benefit, but unlike with your own site, you cant control many factors of a listing. , keep reading. Last reported quarter 2021 Q4 it was 147 million, down by -9% year-over-year from 162 million. According to eBay statistics, these users account for 6.6% of the total e-commerce economy in the United States. eBay Statistics All users who bid on, bought, listed or sold an item within the previous 12-month period. to incorporate the statistic into your presentation at any time. It was one of the most bizarre items sold on eBay, next to a grilled cheese sandwich with an image of the Virgin Mary on it sold for $28,000, and a supposedly haunted walking cane worth $65,000. Download this chart. As soon as this statistic is updated, you will immediately be notified via e-mail. Florida and New York came in second and third, each accounting for 8% of all eBay sellers in the United States. Bridgeville, California, has been listed twice on eBay. Remember that these figures will vary depending on what youre selling. From 2000 to 2021, the American Customer Service Index has recorded. The most expensive item ever sold on eBay was $168 million. Browse the latest coupon statistics and trends for 2021. Weve looked at some of the possible advantages to using eBay as a sales channel, but here are some of the possible disadvantages that you need to be aware of before taking the plunge. Scroll onward. Remember eBay has more than a billion active listings! In fact, today, eBay is the second-largest online marketplace worldwide. Buying items through a marketplace isnt the same as purchasing from a tried-and-true business, so it can be a little bit more difficult to earn customer trust. Not everyne aggrees as to w. Get full access to all features within our Corporate Solutions. We may earn a commission when you use one of our coupons/links to Weight: 817 Gms. Make sure youre looking at pricing, too: your competitor could be selling 10 times more because they price it a dollar cheaper. Women are more likely than men to shop online, and the gender split on eBay may surprise you; according to. eBay Inc. - Fast Facts Fast Facts At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. show. 1 in 3 users will buy things of value between $1000 to $3000 this holiday season. As of 2022, the average annual income of an eBay seller is roughly $42,000. The most expensive item ever sold on eBay was a Gigayacht that went for $168 million. The company believes that this increase was driven by more online shopping due to the global restrictions during the COVID-19 pandemic. Research into millennial consumer trends. Although this is only a small percentage compared to Amazons over 40% market share, its the second-largest in American ecommerce. eBay takes a cut of the profit, but the number depends on the items category. With 180 million active buyers,your listings have a huge potential for broad visibility as long as you can get your listings to rank highly. or visit eBay's page on international trade. The boat included a salon, a cinema room, a gym, an office, a retractable boarding lift, a helicopter garage, and a swimming pool. $5.048 billion of eBay's $10.42 billion in 2021 revenue came from the US. As a result, eBay saw significant changes in its sales in certain categories and locations. A bounce rate refers to website visitors who leave the site after only viewing one page. After all, eBay is synonymous with online purchasing, so the answer to this question is no.. eBay has followed Amazons lead and now offers free shipping on most items. eBay raised $123 million for non-profit organizations in 2020. eBay was named AuctionWeb until September 1997. https://investors.ebayinc.com/fast-facts/default.aspx, https://www.statista.com/statistics/1019999/ebay-sellers-location-by-country/, https://www.statista.com/statistics/1020021/ebay-sellers-location-by-us-state/, https://d18rn0p25nwr6d.cloudfront.net/CIK-0001065088/e53ed054-ea63-4257-a12b-efee32befe77.pdf, https://www.theacsi.org/index.php?option=com_content&view=article&id=149&catid=&Itemid=214&c=eBay, https://www.marketplacepulse.com/articles/ebays-market-share-slips-to-below-5, https://www.statista.com/statistics/579505/most-popular-us-shopping-apps-ranked-by-reach/, https://www.statista.com/statistics/878623/digital-retailers-digital-buyers-cross-border-digital-purchases/, https://www.statista.com/statistics/579718/most-popular-us-shopping-apps-ranked-by-audience/, https://investors.ebayinc.com/investor-news/press-release-details/2019/viagogo-Acquires-StubHub-from-eBay-for-405-Billion/default.aspx, https://investors.ebayinc.com/investor-news/press-release-details/2020/eBay-Inc.-Reports-Better-Than-Expected-Second-Quarter-2020-Results-and-Raises-Full-Year-Guidance/default.aspx, https://investors.ebayinc.com/investor-news/press-release-details/2020/Adevinta-to-Acquire-eBay-Classifieds-Group-to-Create-the-Worlds-Largest-Online-Classifieds-Company/default.aspx, https://www.cnbc.com/2019/11/25/ebay-nears-deal-to-sell-stubhub-to-viagogo-for-about-4-billion-dj-citing-sources.html, https://money.cnn.com/2018/02/01/technology/paypal-ebay-payments-split-adyen/index.html, https://www.ebayinc.com/stories/news/ebay-inc-reiterates-truth-about-skype/, https://www.cnet.com/news/ebay-buys-milo-to-unite-online-offline-shopping/, https://www.ebayinc.com/stories/news/ebay-inc-adds-bill-me-later-to-portfolio/. We always show the shipping cost separately from the item cost so you can see exactly how much you'll pay for delivery before you go to checkout. While eBay started out as a marketplace primarily focused on vintage and collectible items, today youll find that the majority of items listed are brand new. Research recent marketplace price trends and real-world sales data for millions of items to optimize your listings. The eBay app was downloaded over 50 million times in 2020. eBay is a well-known online marketplace for purchasing and selling goods and services. The United States accounted for 79.45% of all eBay visits over the last month, followed by Canada (1.53%), Mexico (1.05%), and the United Kingdom (0.96%). High-value buyers refers to buyers who purchase from eBay at least six times per year and spend over $800 on the marketplace. Our technology empowers our customers, providing everyone the opportunity to grow and thrive no matter who they are or where they are in the world. The cash and stock deal is valued at $9.2 billion. Before BigCommerce, she was an education specialist at Skills Fund, where she built resources and ran trainings to give students access to life-changing skills. Source: eBay Quarterly Results. Although both are notable platforms with similar features, they are different in so many areas. Though Amazon sees about three times the annual gross merchandise volume (GMV), eBay is still the second leading marketplacein the U.S. eBay was founded by Pierre Omidyar and, unlike Amazon, it was built to be a true peer-to-peer online marketplace. With its 250 million postings, Promoted Listings brought in $89 million in revenue, representing a 130% year-over-year increase in the second quarter of 2019. Additionally, most eBay app downloads came from consumers in the United States, with over 17.6 million downloads on Android and iOS devices. Youll pay a final value fee on both the price of the item as well as its shipping. 2021 were automotive, fashion, and jewelry. Incorporating eBay into your selling strategy will take some work, but many businesses have found it very successful. With this native BigCommerce integration, you can manage your eBay sales channel through the BigCommerce platform. On your own ecommerce site, you can leverage any number of methods to communicate with your customers. The highest number of visits comes from US accounts. If your site goes down for a down for a significant period of time, you can still be earning revenue through your eBay listings. A feedback score is calculated as follows: +1 for each positive feedback, no change for a neutral feedback, -1 for each negative feedback. 58% of eBay users have a household income of $40,000 or more. The remaining 22.48% of people visiting eBays website via desktop devices are spread across 251 other countries, with Canada coming in second at a 1.54% visit rate. 49% of people shop online using their cellphones, and eBay is no exception. , female buyers account for only 33.3% of all buyers. Delivery time is estimated using our proprietary method which is based on the buyer's proximity to the item location, the shipping service selected, the seller's shipping history, and other factors. As long as sellers can find ways to offset shipping expenses, this makes life easier for both buyers and sellers. Marc Mezzacca is CEO of CouponFollow, a consumer savings engine that surfaces popular coupons. https://techcrunch.com/2012/03/22/ebay-sells-off-real-estate-listings-site-rent-com-to-primedia/, https://www.vox.com/2015/2/2/11558416/big-layoffs-begin-at-ebay-and-paypal, https://www.ebayinc.com/company/diversity-equity-inclusion/our-numbers/, https://www.ebayinc.com/stories/news/ebay-celebrates-25-years-the-most-interesting-expensive-items-ever-sold-on-the-marketplace/, https://www.ebayinc.com/stories/news/ebay-celebrates-25-years-iconic-cultural-moments-that-shaped-shopping-carts/, https://www.ebayinc.com/stories/news/ebay-for-charity-announces-a-record-breaking-year-of-community-support/, https://www.ebayinc.com/company/our-history/. In the era of Amazon Prime, consumers shipping expectations have risen significantly. Fast shipping for free is the gold standard for selling on eBay and can give you a leg up on your competition. Action figures and bicycles, as well as bicycle components and parts. Additionally, most eBay app downloads came from consumers in the United States, with over 17.6 million downloads on Android and iOS devices. Youve seen 40+ of the most recent and interesting eBay stats, and now its time for you to put these statistics to use. Facebook: quarterly number of MAU (monthly active users) worldwide 2008-2022, Quarterly smartphone market share worldwide by vendor 2009-2022, Number of apps available in leading app stores Q3 2022, Profit from additional features with an Employee Account. More than 159 million active buyers worldwide (Source: 71% of purchases on ebay were shipped free in 2019 (Source: eBay had $19.5 billion worth of sales in q3 of 2021 (Source: There are around 1.5 billion live listings on eBay (Source: eBay has two billion transactions per day (Source: eBay is the second-biggest online marketplace (Source: In the first quarter of 2021, eBay had over 20 million active sellers (Source: There are approximately 788,000 eBay stores (Source: In 2020, 31% of eBay sellers could be found in the U.S. (Source. Lets break down a couple of statistics about mobile vs. desktop shopping on eBay. It was bought by Mark Fraser who then officially became the first buyer on eBay. Horizontal buyers: they shop across all categories but aren't as price sensitive as value seekers. Then you can access your favorite statistics via the star in the header. 44% of eBay's employees in the US are Asian. eBay has also heavily invested in several successful companies like PayPal(acquired by eBay in 2002; the companies split in 2015) and StubHub(acquired in 2007). Although this is only a small percentage compared to. Men [51%] use eBay slightly more than women [49%] on any given day. After college, she transitioned into the marketing and research space through a self-taught mindset and works to bring the value of that skill and mindset to others. Since shoppers are already visiting the site, you can focus on product page optimizationover customer acquisition. It seems to depend on the item. Here are a few more reasons why you may want to consider getting onto eBay. The rest of the world accounts for 16.63% of eBays traffic. As a seller on eBay, youre able to set your own shipping and return policies and associated fees. With the marketplaces provided infrastructure, you can get off the ground quickly, while still retaining enough control over your content to exhibit your brand identity. Figures prior Q2 2021 were taken from earlier releases. From there, fees are charged per transaction, so eBay will get a portion of the cost of each product you sell which they term the final value fee.. (Source: BigCommerce / eBay) During December and March, theres a significant sales bump in the Toys & Games category. How many sellers are listing similar or the same products as you, and how can you differentiate yourself? In March 2022, ebay.com ranked 14th among the most visited sites in the US in terms of monthly search traffic. This will enable you to keep your inventory, shipping, and distribution management all in one place, leaving less room for error. Copyright 2009 - 2022 NextGen Shopping, LLC. And if a buyer doesnt pay, youll have to work with eBay to get your final value fee re-credited to you. Authors: Salkind, Neil J. Jay said understanding category-centric buyers and value-seekers could help sellers to grow their business. Out of the 60 countries analyzed, most of eBays app downloads came from the U.S., with the second most downloads coming from the U.K. Located in: GL1 5SQ, United Kingdom . Buyers may register more than once, and as a result, may have more than one account. Its initial focus was on connecting buyers with online sellers of used or collectible items in auction-style listings. Please do not hesitate to contact me. Title: Statistics for People Who (Think They) Hate Statistics. Pages: 472. . eBay acquired Shopping.com for $620 million in 2005. Subscribe to our bi-weekly newsletter to get the latest thought leadership content delivered right to your inbox from blogs and resource articles, to podcast episodes, webinars and more. In 2020, it increased its active buyers by 76%. Thinking of buying something on eBay? The 405-foot superyacht designed by Frank Mulder was sold on the online marketplace, making it the most expensive item ever sold. Analyze markets, competition, hot trends, and products to find the best-selling items on eBay. Top 10 eBay Statistics for 2022 In 2019, eBay had a global user base of 182 million people. eBay spent $1.325 billion on product development in 2021. eBay acquired online ticketing company StubHub in 2007 for $310 million before selling it to ticket vendor Viagogo, a company founded by the same person behind StubHub, for $4 billion in 2019. eBay acquired PayPal in 2002 for $1.5 billion then spun it off into its own separate company 2015. eBay acquired Skype in 2005 for $2.6 billion but sold off stake, remaining with 30% equity. make a purchase. So, if you want to start an online business, this one could be worth considering. On eBay, you can only use their messaging platform. 10,800 people were employed by eBay at the end of 2021, down from 12,700 in 2020. eBay had mass layoffs in 2015 when splitting from PayPal. It was up by over 17% compared to the previous years revenue worth $8.89 billion. In the past decade, however, eBay has shifted more towards fixed-price buy it now listings, which encompasses most of its sales. Chapter 1 The eBay Marketplace: Opportunities for Ecommerce Shops + eBay Statistics in 2022. In its more than two decades of operation, eBay has been able to maintain a consistently high level of customer satisfaction. eBay provides its sellers with certain tools that enable them to develop their own brand and maximize their sales. Whether youre planning on launching your own eBay store, or youre merely looking to expand your own and others knowledge of this marketplace and eCommerce in general, you can count on these stats. Lets break down several eBay statistics by country, including eBay statistics from the U.K. eBay is now ranked 44th in the worlds most frequented website list. If eBay posted some statistics for buyers, like how many negative or neutral feedbacks per transaction, it would help identify bad buyers and give sellers a chance to block them. And, while the seller fees that eBay charges are relatively low, you do need to keep them in mind as you strategize your marketplace presence. From a sellers perspective, they are capitalizing on an existing flow of traffic to get their products in front of more eyes without having to first increase brand awareness. However, the situation is somewhat different in the US, where new products are sold 56.3% of the time, compared to 39.8% for used items. Buyer knows you can't make the post office go any faster. As eBay facts show, it is an additional incentive that helps attract more buyers. Currently, you are using a shared account. This negatively affected eBays market share. Chart. Compared to 2019, the number has grown by 6% and continues to incline. eBay acquired online payments service Bill Me Later for $945 million in 2008. eBay acquired online discovery company StumbleUpon for $75 million in 2007 and sold it in 2009. eBay acquired real estate listings site Rent.com for $415 million in 2004 and sold it in 2012 for an undisclosed amount. As one of the few dot-com survivors, eBay owes its survival to a relentless desire to shed its flea-market image and rebuild its brand to remain relevant and lucrative. In, eBay. Lets break down some statistics about used and new sales on eBay. eBay won't violate your return policy unless the buyer states it is SNAD. Of the $100 billion in products that were sold, about 62% of it was generated outside the U.S. Learn more about how Statista can support your business. Naturally, how much money you make is determined by various circumstances, including the amount of inventory you sell, the price of your products, and additional charges. its the second-largest in American ecommerce. The eBay app was downloaded over 50 million times in 2020. These eBay statistics will tell you what makes this platform so popular among users. "Number of eBay's total active buyers from 1st quarter 2010 to 2nd quarter 2022 (in millions)." Sellers ranked eBay as the best marketplace to sell on, with Amazon taking seventh place. The highest number of sellers was recorded in 2014 when 25 million people were selling on eBay. Eligible Postcodes. You can find out how much shipping costs in the shipping section of every eBay listing. Its about the same time as 218 billion apps were downloaded worldwide. As a result, more people that form part of the Baby Boomers generation (60+ years old) are shopping online than ever before. most popular items sold between 2018 and 2019 were in the Electronics & Accessories category. What Is the Net Worth to Be Considered Wealthy? Some individuals earn upwards of $70,000 each year. In fact, today, eBay is the second-largest online marketplace worldwide. When shes not writing, shes volunteering with nonprofit organizations, traveling the world, or digging into a new book. Source: Company data Etsy sellers Etsy had 7.5 million active sellers on its platform in 2021, a 74% increase on the previous year. Fees add up quickly, and some add ons can add up to a couple of dollars per listing. Directly accessible data for 170 industries from 50 countries and over 1 million facts: Get quick analyses with our professional research service. But its not the right choice for every business. On your own ecommerce site, youre only competing with (and against) yourself. Download as image Source: Statista United States 31% United Kingdom 29% Germany 15% China 12% Australia 4% Italy 2% 31% of eBay sellers are based in the United States. Lets break down some eBay advertising statistics, including social media and search statistics. Active buyers refers to all buyer accounts that have successfully closed a transaction on eBays platforms within the previous 12 months. If you choose to do so, youll have the opportunity to put your products and your brand in front of millions of active users who shop on eBay and, ideally, generate new revenue streams. With numbers like this, the impact of eBays marketplace cannot be denied. If it isn't delivered within 3 business days, ask ebay to put case on hold for 10 days. Despite its origins as a marketplace for buying and selling secondhand goods, major brands and merchants are now competing with individual eBay sellers by selling their products directly to consumers. NSW: 1021, 1022, 1025, 1026, 1027, 1028, 1029, 1030, 1045, 1100, 1101, 1117, 1118, 1120, 1121, 1123, 1124, 1125, 1128, 1129, 1135, 1136, 1140 . View clear, easy-to-understand statistics, graphs, and charts. Whether youre an established business considering eBay as a new sales channel, or youre thinking of breaking into ecommerce, there are some good reasons to choose eBay if its right for your customers and your business goals. Major eBay Statistics and Facts. Worldwide, eBay claimed the 34th spot. In this section, youll find information on the number of people who frequent eBay and more interesting stats and facts. eBay has over 138 million active buyers. Read on to learn more about the ins and outs of selling on eBay and how to decide if its right for your business. Founded in 1995, eBay was one of the first online marketplaces and it has remained a major player ever since. Statista. You need at least a Starter Account to use this feature. Yes, this is listed as both a pro and a con and its highly dependent on your business. The results were based on four main areas, including profitability, customer service, ease of use, and communication. Theres a lot to choose from on eBay. If youre interested in learning more about eBay regarding the buyer demographics, keep reading. One of the main factors that had a massive impact on eBays overall revenue development (even to this day) was Paypals split from eBay in 2015. That alone is reason to at least consider the pros and cons of standing up an eBay store as one of your sales channels. Sponsored. Lets break down a couple of eBay reviews statistics. Insertion fees are non-refundable, so if your product doesnt sell, youve actually lost money. Register in seconds and access exclusive features. However, theyve been steadily declining in recent years, reaching 19 million in 2021. Profit from the additional features of your individual account. Now, lets break down some eBay app and website stats. Of shoppers surveyed in 2017, 16% say they shop on eBay about once a week or more. You can also: See how products are performing across all eBay marketplaces. Reviews can make or break you as an eBay seller, so you have to do everything in your power to ensure a 99%+ satisfaction rating. Discounts for Military and Military family members. Although managing another sales channel can add complexity to your business, syncing your eBay product listings with your ecommerce site (remember, BigCommerce integrates with eBay so you can manage everything in one place) can make your life much easier. Make sure youre meeting and exceeding your buyers expectations. The number of eBay users, revenue, sellers, buyers, and other important topics are all covered in this section of the article. Make sure you take these fees into account when pricing your eBay listings. statistic alerts) please log in with your personal account. A more detailed idea of feedback rating is available by clicking on your account name. While you have more flexibility with eBay than with some other marketplaces, its not the same as having your own ecommerce site that you fully control. Shipping rates for buyers. In 2019, eBay had a global user base of 182 million people. https://www.businessinsider.com/ebay-lets-go-of-stumbleupon-2009-4? $9.772 billion of eBay's $10.42 billion in 2021 revenue came from fees. 72% of buyers will shop online more than they did previous years. He has been in the coupon and deals industry for over a decade with a deep interest in evolving e-commerce technologies. In 2019, almost 71% of things were shipped for free. Statistics for People Who (Think They) Hate Statistics. While the variable fees likely wont be prohibitive to your profits, its still money spent that you dont have to pay when selling through your own website. Lets break down some statistics about eBay in comparison to Amazon. This will bolster your brand-building, as well as convey authority to potential buyers. You can also test out new products in the marketplace to get an idea of how they may be received. 18-24 is the largest age group demographic that uses eBay, followed by those aged 25-34. eBay demographics: Nearly 62% of eBay users are male, and 38% are female. Keep reading to learn interesting facts about this popular e-commerce company. Take advantage of our coupons for better deals. She described one category-centric buyer named Nick, who spent $2,300 on eBay, 65% of which was related to sports memorabilia. Etsy quarterly users 2014 to 2022 (mm) Etsy annual users 2012 to 2021 (mm) Note: Annual totals are from Q4 of respective year. If they do file SNAD, you can call eBay with the evidence of the buyer talking about remorse in eBay messaging and eBay will likely side with you. . In 2002, it was nearly sold for $1.77 million, but the buyer pulled out at the last minute. The dramatic decline in unpaid items is mainly due to eBays managed payments migration that resulted in a simplified checkout flow. Feedback Score. Even though eBay is a U.S.-registered company, its users and sellers are scattered across other major countries and many markets. 1 min article. Even if you have your own ecommerce site, you likely have fixed prices on your products (not counting promotions and discounts, of course). Our top list of verified student discounts. Since the global pandemic changed the way people live, work, and shop, Australians have started relying heavily on online shopping. The best of the best: the portal for top lists & rankings: Strategy and business building for the data-driven economy: Industry-specific and extensively researched technical data (partially from exclusive partnerships). Because of sneakers' high sales rates, the number of sneakers valued above $100 that are listed on the platform triples in digits each year. Ultimately EBay may side with the seller, perhaps let the buyer keep the item & give a courtesy refund. Because youre working with that prebuilt architecture we talked about, you will have to fit your content into its existing parameters. To Millennials and Gen Z, eBay may seem outdated. eBay Active Buyers 2020 Q4 2021 Q1 2021 Q2 2021 Q3 2021 Q4 145M 150M 155M 160M 165M. The remaining revenue came from the U.K. ($1.7 billion), South Korea ($1.4 billion), Germany ($1.1 billion), and the rest of the world ($1.95 billion). Remember that these figures will vary depending on what youre selling. The average session duration was just over eight minutes. 20 Exciting Xbox Statistics to Keep You Playing in 2022, 20 Immersive Virtual Reality Statistics to Know in 2022, 18 Patreon Statistics to Take Your Breath Away in 2022. The 18-24 age group makes up 17.70% of the user demographics, while those in the 65+ age category use eBay the least (only 7.83%). There is an outfit called hammertap that does deep analysis of eBay stats, but it costs a bundle. $75.34 . Free shipping makes online buyers more likely to purchase a product, which is why eBay continuously encourages its buyers to offer free shipping. The least likely age group to use eBay is the 65+ age demographic. If you want more than just a basic account, you will pay a monthly fee for that, but every account type gets a certain number of listings per month for free. Corinne holds degrees in graphic design and psychology. Listing your products on an eBay store can be a way to get off the ground more quickly. You can find anything from collectible baseball cards to brand new cars on eBay. In a survey conducted by eBay, most of its U.S. sellers said that they sold pre-owned goods. Please create an employee account to be able to mark statistics as favorites. With 150.6 million monthly users, Amazon had the leading e-commerce app in the U.S. in September 2019. 80% of the items posted in 2018 were classified as New. Pinterest (4%) and Twitter (5%) have the lowest traffic to eBay. Corinne is a writer and researcher at BigCommerce, where she works directly with agency and technology partners to bring their tools, services and ideas to the commerce industry at large. However, the site ranks 14th in the United States. mainly dominate the buyer section on Amazon as well. The number of eBay sellers grew by 1 million from 2020 to the first quarter of 2021. Tired of scrolling? Almost 3/4 of these sellers began selling used goods for additional income. The insertion fee you pay to list your products applies per category, so if youre listing a product in multiple categories, you will pay an insertion fee on that listing twice. Make sure you research your competitors so you know the landscape youre getting into, then provide great service and support including fast and inexpensive shipping. eBay customers who participated in this survey, which ran from Oct. 12 to Nov. 9, 2020, were asked whether they had purchased used goods in the previous 12 months. eBay key statistics eBay generated $10.8 billion revenue in 2021, a 5.8% increase year-on-year Gross merchandising volume on eBay reached $100 billion in 2020 159 million people are active on eBay, most are based in the US Over 19 million sellers have accounts on eBay eBay overview eBay revenue eBay made $10.8 billion revenue in 2021. It was purchased by a Russian billionaire Roman Abramovich. Younger Millennials and Gen Z havent flocked to eBayin the same volume as audiences who remember when the marketplace launched and catapulted to popularity. It isnt surprising more than a quarter of the worlds population bought something online in 2020 due to the Covid-19 pandemic. As a Premium user you get access to the detailed source references and background information about this statistic. Accessed December 11, 2022. https://www.statista.com/statistics/242235/number-of-ebays-total-active-users/, eBay. Building your own ecommerce store even with an easy-to-use platform like BigCommerceis a significant time investment. Online eBay shoppers in the U.K. and France spent the most time on the marketplace, whereas shoppers in Portugal spent the least time on the marketplace at an average of just over two minutes. From a buyers perspective, it functions much like a big-box store its a one-stop shop for everything they need, and the presence of competition can help keep prices low. The following countries had a strong seller count in 2020: More than half of used items on eBay get sold worldwide, as opposed to one-third of the new ones. However, the site ranks 14th in the United States. This part of the article covers key bases, including the number of eBay users, revenue, seller, buyers, and more. Date: Jun 18, 2020 CouponFollow tracks coupon codes from online merchants to help consumers If you run your own ecommerce site outside of eBay, syncing it with your eBay profile can have a high reward when it comes to business operations. eBay. And even though the online marketplace appears to be losing favor, statistics have proved that clients continue to use it. These listings include listings from sellers around the world with items spread across hundreds of categories, both pre-owned and new. eBay Statistics to Make Any Seller's Head Turn By 2020, analysts predict that 40% of the online retail market worldwide will be through online marketplaces. In 2019, almost 71% of things were shipped for free. In this section, youll find information on the number of people who frequent eBay and more interesting stats and facts. More Than 50 Amazon Statistics to Know for 2022, 40 Must-Know Black Friday Statistics for 2021, 2021 Coupon Usage & Shopping Behavior Trends [REPORT]. Lets break down some eBay sales statistics. So, if you want to, 49% of people shop online using their cellphones. Buyer pays for return postage | See details - for more information . The number of luxury watches listed on this marketplace has grown from 16% in the fourth quarter of 2020 to 38% in the first quarter of 2021. show, it is an additional incentive that helps attract more buyers. $168 million was the highest price ever paid for a product on eBay. The eBay shopping app had 62.15 million monthly users in the U.S. in September 2019. Fraser, an electronics geek, was looking for a broken laser pointer that he could fix for fun. Its clear that the U.S. dominates desktop searches. eBay exists in markets in several countries, including the U.S., the U.K., Australia, Germany, Thailand, France, Italy, the Netherlands, and more. Facebook, which is the leading social media platform worldwide, was responsible for referring nearly a quarter of traffic to eBay that comes from social media-type sources. , these users account for 6.6% of the total e-commerce economy in the United States. Number of eBay's total active buyers from 1st quarter 2010 to 2nd quarter 2022 (in millions) [Graph]. YouTube was the social media platform that referred the most traffic to eBay nearly half of all social media referrals to eBay came from this source. If you are an admin, please authenticate by logging in again. The peer-to-peer business model on which eBay built its platform connects buyers and sellers, but eBay earns money through listing and transaction fees and marketing services. Clothing and Accessories category is nearly as profitable (14%). Sales on eBay in 2021 generated $87 billion, down from $100 billion in 2020. eBay's American Customer Satisfaction Index (ACSI) score was 76 out of 100 in 2021. eBay has a 4.6% market share among online retailers in the U.S. eBay's shopping app has a 33.28% reach in the U.S. 14% of digital buyers prefer eBay for cross-border purchases, compared to 25% that prefer Amazon. The types of products sold and the sellers expectations determine what is considered a successful sell-through. Skype was sold to Microsoft in 2011 for $8.5 billion, with eBay earning $1.4 billion from its 30% stake in the deal. Amazon doesnt offer the same branding potential, so while you may be making sales, purchasers there dont have the opportunity to connect with your brand in the same way as they can on eBay. Founded 25 years ago, eBay was the first online marketplace, and it has continued to grow in popularity over the years. Statistics show that as of 2013, eBay boasted an active userbase of over 112 million while Etsy had 22 million members and generated nearly $900 million in sales. Continue reading to learn more about the most expensive item sold on eBay, how many times eBay was downloaded, and many more. It isn't constructive to talk to someone like this. "Number of Ebay's Total Active Buyers from 1st Quarter 2010 to 2nd Quarter 2022 (in Millions). Luxury watches remain to be one of the core categories on eBay. How about showing a buyer's average DSR's left and high and low DSR's left for each category. The promoted listings feature (which is a first-part advertising offering) has proven to be an extremely effective method for eBay. 15% of eBay sellers in the U.S. are based in California. A buyer can leave feedback on any transaction that they've had with you over the previous 60 days. As a result, eBay saw significant changes in its sales in certain categories and locations. Lets break down a couple of statistics about free shipping on eBay. eBay is now ranked 44th in the worlds most frequented website list. Lets break down some eBay seller statistics. Marketplace - marketing services and other revenues, StubHub - marketing services and other revenues. Here are a few advantages to using eBay to reach your customers. That alone is reason to at least consider the pros and cons of standing up an eBay store as one of your sales channels. eBays market cap was $39.15 billion in 2011, which means that its grown by more than $8 billion since then. A survey conducted in 2021 asked U.S. online sellers which online marketplace they prefer selling on. BigCommerce syncs easily with eBay, offering automated product updates and centralized inventory management. If you do, here are some strategies you can use to help ensure your success. Its unquestionably an appealing and worthwhile ecommerce endeavor. The top trend that influenced online shopping on eBay in 2020 was DIY. Geared toward high school seniors headed to college. Wait, I thought you said you get more control on eBay!. Access our guides, research, and other resources. 2022 WebsiteBuilder.org All Rights Reserved. This number is a testament that eBays vertical strategy is working since the company acquires a customer for the whole platform whenever they acquire a high-value customer for a single vertical. Georgia scored lowest on the list, with only 3% of eBay sellers. The source adds the following note: "All buyers who successfully closed a transaction on our Marketplace platform within the previous 12-month period. 20 eBay Statistics for Wonderful Shopping Spree in 2022. will tell you what makes this platform so popular among users. Download a PDF version for easier offline reading and sharing with coworkers. While there are some established limits (e.g., a 14-day or greater return window), Amazons equivalent policies are much stricter. Reviews serve as a signal of trust and authenticity, which is critical to building your brand as a seller on eBay. 31% of eBay sellers are based in the United States. Every business and what each needs to be successful is going to be different. Compared to other marketplaces, eBay gives you a lot more flexibility in representing your business and your products. eBay is a well-known online marketplace for purchasing and selling goods and services. The types of products sold and the sellers expectations determine what is considered a successful sell-through rate. eBay provides more opportunity for branding than some other online marketplaces, with a customizable storefront. On the eBay marketplace, youre competing with a whole host of other sellers. Some individuals earn upwards of $70,000 each year, eBay statistics for 2022 show. This makes eBay the worlds 436th most valuable company based on market capitalization. It isnt surprising more than a quarter of the, worlds population bought something online. But if you have a significant Baby Boomer or Generation X target audience, eBay could be an important place to reach them. Once youve exhausted any free listings, you will pay an insertion fee for each listing thereafter. , a score of 80% to 100% is deemed excellent, while a score of 30% to 50% is deemed concerning. August 3, 2022. Flexibility, low shop fees, and eBays continuous support to its shop owners are three of the main reasons why sellers love this platform. As a Premium user you get access to background information and details about the release of this statistic. 1. Due to the low cost of entry and inclusivity that eBay offers its sellers, more and more people are building businesses on eBays platform. You might find that the users who frequent eBay are more likely to buy your products. This means that eBay was one of the leading retailers worldwide under mobile users, coming in second after Amazon in traffic from mobile devices. With the COVID-19 pandemic, the way consumers live and shop has changed drastically, with 58% of shoppers saying they feel safer shopping online during the pandemic. Most ratings for eBay are five stars, with reviewers saying that the app is extremely user-friendly, and they havent run into any problems over the years that theyve been using the application. save money. But the ability to auction your products on eBay can tap into shoppers competitive nature and drive prices and profits higher. Overview and forecasts on trending topics, Industry and market insights and forecasts, Key figures and rankings about companies and products, Consumer and brand insights and preferences in various industries, Detailed information about political and social topics, All key figures about countries and regions, Market forecast and expert KPIs for 600+ segments in 150+ countries, Insights on consumer attitudes and behavior worldwide, Business information on 60m+ public and private companies, Detailed information for 35,000+ online stores and marketplaces. eBay acquired local shopping and price comparison startup Milo in 2010 for $75 million. Clothing and Accessories category is nearly as profitable (14%). Recent survey by auctionbytes found Sunday evening topped list of best times to end an auction, but that was only picked by about 18% of respondents, so there's a lot of difference of opinion on that. Following this seller, the top ten sellers all received between 20,000 and 100,000 positive reviews on their shops in one month. A couple of other things to remember about eBay fees: Once you weigh the pros and cons, it will be time to decide whether or not youll take your products to the eBay marketplace. And, of course, the reviews need to be stellar. eBay defines this as: All buyers who successfully closed a transaction on our Marketplace and StubHub platforms within the previous 12-month period. To use individual functions (e.g., mark statistics as favourites, set Whether youre fleshing out your omnichannel sales strategy or taking your products to market for the first time, you should consider the advantages (and disadvantages) of selling on the eBay marketplace. A paid subscription is required for full access. Heres a list of the most recent eBay statistics: First, lets break down some statistics about eBay users. SPSS Statistics: A Practical Guide 4th Edition by Peter Allen (English) Paperbac. One of the companys primary sources of revenue growth was their marketplace transaction fees via the Managed Payments solution, a system for listing fees, transferring money directly to the seller, and receiving payment from buyers. However, women aged 45-54 are more likely to shop on eBay than those aged 35-44. In February 2021, almost a year after the outbreak of the COVID-19 pandemic, disposable masks were the best-selling product on eBay by far. Take advantage of the time theyve had in the market and leverage their best practices. As of 2022, the average annual income of an eBay seller is roughly $42,000. One of your biggest tasks when selling on eBay will be to find ways to differentiate yourself from the competition. You need a Statista Account for unlimited access. Due to its staggering amount of monthly visitors, eBay is the second most visited online marketplace in the world, only coming in second after Amazon. Some of the areas are what we will talk about here. 1 in 4 eBay users have at least an Associate's degree. Phones and smartphones remain to be one of the best-selling categories on eBay, with this category continuing to grow each year. Fees are, for the most part, based on what you sell. Use Ask Statista Research Service. California had the highest percentage of vendors out of all US states, accounting for 15% of all merchants. By 2020, analysts predictthat 40% of the online retail market worldwide will be through online marketplaces. eBay sold StubHub to Viagogo for $4.05 billion in November 2019. eBay's Classifieds generated $201 million in revenue in Q2 2020. eBay sold its Classifieds segment to Adevinta for $2.4 billion in cash and retained 44% ownership. eBay is obviously a highly successful online marketplace, but you will have to determine if its the right place for your products. You can only download this statistic as a Premium user. worldwide. The highest number of visits comes from US accounts. If youre interested in learning more about. In turn, free shipping leads to more overall sales. The number of active buyers decreased by 2 million since the same period of 2020. Are you interested in testing our corporate solutions? merchant website to ensure validity before making a purchase. Clothing, footwear, and accessories for men, Watches, watch components, tools, and instruction manuals, Medical, lab, and dental supplies, equipment, devices, and tools; WW2 military goods. If you are looking to find active buyers this holiday season, check out these statistics from eBay to grow your business. This article will cover more than 40 of the most recent and interesting eBay statistics that you need to know this year including the number of people who use eBay, its best-selling products, its biggest markets, and more. In 2019, there were 182 million active eBay users worldwide. To succeed against the high volume of competition on the eBay marketplace, you have to know what youre up against. But compared to controlling an entire ecommerce store thats all your own eBay is, of course, going to be more restrictive. Amazon statistics show that men mainly dominate the buyer section on Amazon as well. Etsy annual sellers 2012 to 2021 (mm) Direct search, also known as direct traffic, occurs when a visitor arrives directly on a site without having clicked through via another source. For example, in most categories, 12.9% of the sale amount goes to eBay, plus $0.30 per order, including the items price, shipping, taxes, and any additional fees that may apply. eBay has had a lot of time to optimize its product listing format, with great options for photos, descriptions, and more when setting up a listing. Most U.K. respondents answered yes. Shoppers love eBay for the Holidays! Gross merchandise value (GMV) refers to the total value of products that eBay sells. Promoted Listings are, simply, sponsored items displayed on eBay that increase product visibility and sales. This can be an issue if youre trying to scale your customer support or manage a number of communication channels with a lean staff (or just yourself!). Other popular seller locations included the U.K. with 29% and Germany with 15% of top sellers. The Top Rated Seller status is awarded to sellers who meet specific tracking and sales criteria, as well as specified performance standards. And while online shopping is still gaining momentum, we can be sure eBays going to be around for a long time. Generally, consumers are willing to spend more money to reach the free shipping threshold, regardless of whether the shipping cost was high to begin with. How to Install WordPress Plugins in a Few Easy Steps, How to Install Security Cameras: A Step-by-Step Guide. Although eBay's social traffic is not very high, YouTube (23%), Reddit (23%), and Facebook (56%) are the social media platforms that deliver the most traffic. This means that most of eBays revenue came from its international operations (i.e., international sellers and buyers) in 2021. eBays net revenue reached $10.3 billion in 2020. The founder Pierre Omidyar listed his broken laser pointer for sale back when the site was first launched in 1995. Revenue obtained from this feature has grown by $135 million from the second quarter of 2019 to the first quarter of 2021. Show publisher information Access to this and all other statistics on 80,000 topics from, Show sources information ", eBay, Number of eBay's total active buyers from 1st quarter 2010 to 2nd quarter 2022 (in millions) Statista, https://www.statista.com/statistics/242235/number-of-ebays-total-active-users/ (last visited December 11, 2022), Number of eBay's total active buyers from 1st quarter 2010 to 2nd quarter 2022, Available to download in PNG, PDF, XLS format, Leading large cap e-commerce companies worldwide 2022, by market cap, Leading global online marketplaces 2021, by GMV, Leading U.S. online marketplaces 2021, by GMV, Leading e-commerce and shopping websites worldwide 2022, based on visit share, Leading online marketplaces worldwide 2022, by monthly visits, Select e-commerce marketplace operating margins globally 2022, eBay: annual net revenue 2013-2021, by region, eBay: quarterly active buyers worldwide 2010-2022, eBay: average spend per buyer in the U.S. 2021, by category, eBay: sellers with the most feedback worldwide 2022, ACSI - eBay customer satisfaction in the U.S. 2000-2021, Merchants where global shoppers made their latest cross-border purchase 2021, Leading electronics, office, and leisure e-retailers worldwide 2021-2026, by CAGR, Leading re-commerce categories on eBay 2021, eBay best-selling items per listing per week in the U.S. 2021, ebay.com total website traffic in 2022, by device, eBay: website traffic share on desktop and mobile 2022, eBay: distribution of weekly visitors in 2021, by traffic type, eBay app downloads per month worldwide 2020-2022, eBay app: monthly downloads in the U.S. 2017-2022, by device, Leading shopping apps for iOS in the U.S. 2021, by daily active users, Leading shopping apps for Android in the U.S. 2021, by daily active users, Countries with most eBay app downloads 2021, by operating system, Workforce of leading global online companies 2014-2021, eBay: global corporate demography 2016-2021, by gender, eBay: global corporate demography 2021, by gender and department, eBay: U.S. corporate demography 2016-2021, by ethnicity, eBay: U.S. corporate demography 2021, by ethnicity and department, Australia: digital buyer penetration 2013-2018, Digital buyer penetration in Germany 2017-2025, Digital buyer penetration in Italy 2017-2025, Digital buyer penetration in China 2017-2025, U.S. eBay shopper distribution 2017, by age group, Share of internet users who are digital buyers in India 2017-2022, Per capita expenditure on digital purchases in India 2017-2022, U.S. digital buyer interest in new shopping options & technologies 2018, Digital buyers aged 45+ in the U.S. 2019-2023, Asia: digital buyer social media brand promotion 2014, Mexico: share of digital buyers during Hot Sale 2020, by age, Average spend on music to own among streamers in Great Britain (UK) 2014, by format, Number of eBay's total active buyers from 1st quarter 2010 to 2nd quarter 2022 (in millions), Find your information in our database containing over 20,000 reports, most popular e-commerce and shopping website in the United States, most downloaded shopping apps in the Google Play Store. 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