Enjoy flying with Vietjet! Fire Extinguishers, Dry Ice (over 2.5 kg), Lithium Battery for Electronic Equipment (>160 Wh or >8g lithium) etc. Please contact us prior to your travel. Infants under two years of age are not allowed to bring any checked baggage. Yes. Alternatively, you may use, We're sorry, hotels cannot be booked for more than 30 days, The flight was fine and we took Vietjet because they fly in to BKK instead of Don Muang and we had another flight out of BKK. We usually fly direct from chiang mai to surat thani with airasia, but this year the flight time has changed and is too late for us, so looking at CNX to phuket instead. I had a connecting flight that I allowed 2.5 hours before takeoff in Bangkok. Passengers can purchase up to 10 additional bags. 7lbs I will just about agree a laptop and charger could be, but sorry no-where near 7KG. So, if you're planning to travel with VietJet Air, bring your own food and snacks. - The total dimension of one hand baggage item must not exceed 115cm/45in (56cm x 36cm x 23cm or 22in x 14in x 9in). Knife, Sword, Box Cutter, Dart, Scissors etc. There's no free checked baggage allowance on the basic Economic fare. The baggage fee for my checked suit case eliminated my flight cost saving. I go with Vietjet many times. For all (ta && ta.queueForLoad ? Other itineraries: One piece, with a maximum weight of 10kg/22lb and total dimensions not exceeding 115cm (45in) and one fully collapsible stroller (not applicable for economy super lite ticket). For baggage weighing from 33-45kg, passengers should contact the operating carrier. This is the version of our website addressed to speakers of English in the United States. Should we pay in advance while doing the online booking/ travel agency (if we find one) or should we just wait and see until we are at the counter in the airport?. Vietnam Airlines offers excess baggage with 10kg/22lb and 23kg/50lb. However, sometimes baggage may be damaged, delayed or do not reach the destinations due to inclement weather or facility requirements. Checked baggage is shipped on the same aircraft with you, unless we decide to transport the baggage on another flight for reasons of safety, security or other special operational requirements. Compensation information. During the ongoing conversation other Vietnamese passengers walked by with three or four bags each, without being bothered. Out of which 0 are direct flights on this route. dimensions: 56cm height 36cm length 23 cm width. Regulations for Checked Baggage: Weight must not exceed 32kg. When talking to the airline staff they told me that they cannot refund the cost but can book me on a flight on the 16th at 18.50 and I would have to pay again as I was changing my flight. For safety and security reasons, we may ask you to undergo baggage examination, and pass through X-rays or other forms of screening. Find cheap flights and save money on airline tickets. A search can be extended to up to 100 days if passengers wish so. I travelled with Vietjet in August with carry on only, about 7kg. Pre-paid baggage cannot be endorsed, refunded and/or exchanged to other services or tickets. If the weight of a piece of checked baggage exceeds 23kg/50lb (for Economy Class/Premium Economy Class) or 32kg/70lb (for Business Class), passengers will be required to re-pack your baggage and pay excess baggage fee. Jin Air's (LJ) baggage policy includes the following: 1 personal item - Fee free. Something went wrong while submitting the form. The airline has one of the youngest fleets in the world, with an average age of 3.7 years. Low restrictions. There. Dimensions not to exceed 56cm 36cm 23 cm, + 01 Lady handbag or book, magazine, camera, children food kit, duty free bag..etc with the dimension not to exceed 30cm 20cm 10 cm, + 01 jacket bag not to exceed 114cm 60cm 11cm, + 01 laptop bag not to exceed 40cm 30cm 10cm, Dimension not to exceed 119cm 119cm 81cm, If your hand baggage do not follow our regulation, it will be incurred charge as checked baggage or be denied, You can buy prepaid baggage incentive packages by contact us via email support@vietnamairways.org or call to +84 961 818 165. Passengers are entitled to compensation for checked baggage being delayed in the following cases: As soon as luggage is found, we will contact you to agree on time, location and method of returning baggage. Furthermore, VietJet Air also owns Airbus A321 aircraft, capable of carrying 230 passengers. Customer Service; Term of Use; Payment Policy ; Shipping Policy; Payment Methods. And if you're traveling on a budget, every penny counts. These items can be transported as hand baggage if we accept that they have been packaged properly. To use our mobile site, please enable JavaScript. Do it at check-in, and deal with it then, and then treat every customer the same. I had to change the name on my ticket to add my middle name, and they didnt charge me. The airline has an operational fleet of 77 Airbus aircraft that fly to more than 15 domestic and 25 global destinations. all Vietjet air Guests are allowed to carry on board 01 handbag and 01 small handbag with a total weight that must not exceed 07kg (except infant under 2 years old) . Their flight extras include the following: While some have been content with their VietJet Air experience, others have found the airline unprofessional with poor quality of service. Seats where comfortable with good leg room. Oversized item is any item that exceeds 159 cm 203 cm (62 80). The main piece must be not exceed 56cm x 36cm x 23cm in dimensions. You know the limit. more, You seem to have JavaScript disabled. Bicycle is carried as checked baggage including: popular bicycles and sport bicycles. Any hand luggage without a VietJet tag will not be allowed. Passengers claim their baggage at either the departing airport or the arriving airport. This is done to check if your baggage contains prohibited or unacceptable goods. A baggage fee is charged for the carriage of checked baggage. We recommend that passengers should pack your belongings in bags that are designed for travel to avoid damage to your luggage or its contents during transport. According to applicable laws and regulations, passengers can carry liquids in hand luggage, if that luggage meets the following conditions: a) Liquids must be held in individual containers not exceeding 100ml. If the total weight of the bicycle exceeds 23 kg and under 32 kg, it will be charged a fee of excess baggage. Baggage Handling. The savings comes after the airline also slashed domestic flight prices by 50%, hoping to gain more customers as the local budget airlines position themselves for the recovery of flights and tourism. Carry-on baggage (to be brought into the aircraft cabin) is limited to two items. Overweight piece . 2016 vietnamairways.org. The airline strives to continuously level up its game with more fuel-efficient engines and new-generation aircraft. Please refer to the table below for the level of baggage allowance applied to each ticket class: * Pre-paid baggage and extra baggage purchased at the airport are NOT applicable. Special baggage items like sports equipment, strollers and other items can be carried on Bamboo Airways. The airline's fleet consists of 24 Airbus A320-200 and Airbus A321-200 planes. Plus I had to leave the checkout counter, go over to a payment counter and stand in line to pay, then come back with the paid receipt to finish checking in. Additional to your ticketed allowance baggage, Lotusmiles and Skyteam members are offered an enormous benefit on VN's flights operated by Vietnam Airlines as below: If your itinerary includes flights operated by carriers other than Vietnam Airlines, different baggage rules may apply. b) The containers for any liquids carried on board in hand baggage must be carried in a separate, clear-plastic, zip-top or re-sealable bag; the bag must not have a capacity exceeding 1 liter. Fee and charges. Low Cost Carrier. Each passenger is allowed to check in one wheelchair/ baby-stroller with FREE. Dimensions not to exceed 56cm 36cm 23 cm. Radioactive, Infectious, Toxic Substances, Corrosives. Zone B: China, Korea and Japan and other countries in Asia and Oceania (except Zone A and Australia). It mostly flies within Vietnam and Thailand but has a growing network. Vietnam Airlines will do our utmost to resolve the problems. If your lost article is found, it will be immediately delivered to the place of your choosing. - Hand baggage must be able to be fitted under seats or in on-board baggage compartments. Like any other airline in Vietnam, VietJet Air applies international standards and regulations to its baggage policy. We were a bit late and glad we checked in - don't ask me why, but suddenly our bags were 8kg each. 7kg carry-on baggage and 01 small bag not exceeding 2kg Permitted for an additional fee: Checked baggage (Optional) Meals 03-in-01 amenities Seat selection Change flight date/ time/ route Fare difference (if any) Including: 7kg or 10kg carry-on baggage and 01 small bag not exceeding 02 Kg 20kg or 40kg of checked baggage 12,926 per passenger.Departing Sat, 11 Feb, returning Sun, 12 Feb.Return flight with VietJet Air.Outbound direct flight with VietJet Air departs from New Delhi on Sat, 11 Feb, arriving in Da Nang.Inbound direct flight with VietJet Air departs . Hang glider: 01 hang glider with maximum dimensions of 250 x 100 x 80 cm. Diving Equipment: 01 diving suit, 01 diving mask, 01 pair of fins, 01 empty diving tank. If you plan bagpack tour in Vietnam - its for You, cheap and comfortable. Dont get caught out at the airport plan ahead to save time and money on all your baggage needs with prepaid baggage option at a discount of at least 20% off the airport price. Check-in Process. For security reasons, Bamboo Airways reserves the right to request for security scanning of passengers and their belongings to ensure no prohibited items are brought on board. One accessory could be a laptop, womens bag, small backpack, camera, baby-food bag, duty free goods, etc. In flight service was good. We have the right to check your luggage in your absence, if you cannot be found. Connecting flight information "Lost & Found" Contacts Detail. Airline says, they allow ONLY 7kg per checked luggage. VIETJET AVIATION JOINT STOCK COMPANY. Dimensions not to exceed 56cm 36cm 23 cm. I am thinking no problem they will charge me 10 or 15 baht per kg extra. About VietJet Air Vietjet Air's fleet consists of nearly 100 new-generation A320, A321 and A330 aircraft, with an average fleet age of 2 to 3 years, making it one of the airlines with the newest fleet in the region and the world. so we had to cancel the flight and buy a new one!! It is headquartered in Ho Chi Minh City and operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Easily purchase ancillary services (baggage, meals, seats, priority check-in and more) 3. Let's get started with this VietJet Air review, shall we? Our backpacks are not big, but might be carrying about 2 or 2 1/2 kg each with all the wires, laptops, iPads, etc. We have 1 carry on ( probably 8 to 10 kg?) a. Passengers can take maximum 2.5kg per person in your carry-on or checked baggage. The check in systems are chaos, with the automated systems and bag drop lines usually ignored, no formal queuing and no information on hand if you dont speak My wife and I took flight from Hanoi to Da Nang on 9th April 2018. This is the version of our website addressed to speakers of English in the United States. The reviews in each sort order are displayed chronologically. In addition, lithium batteries contained in e-cigarettes are subject to lithium battery restrictions. Did not refund our flight. You might want to read more about other Vietnam airlines to make a comparison before booking your flight. Until 2016, VietJet Air has had as many as 45 modern and environmentally friendly aircraft. After running almost an hour late on the first leg of my trip with Vietjet they Classic Low Cost airline. We may earn a small commission fee with affiliate links on our website. Which one did you use? VietJetAir "Beware of the Baggage Fees" Review of VietJetAir 7kevinl Cache Creek, Canada 48 35 Reviewed April 22, 2018 Beware of the Baggage Fees The flight was fine and we took Vietjet because they fly in to BKK instead of Don Muang and we had another flight out of BKK. The Free Baggage Allowance might vary for different carriers. You can purchase additional checked-in baggage allowance in increments of 5 kg; 10 kg; 15 kg; 20 kg; 25 kg; 30 kg; 35 kg; and 40 kg. The more people try to skirt or get away with the system the more the (ta && ta.queueForLoad ? A baggage fee is charged for the carriage of checked baggage.. For further information on baggage fee, please contact VietJet Air at +84 1900 1886 or contact your local air ticketing agent. The attendants were kind and helpful on the flight. Note: Bamboo Airways offers a carriage of 01 golf set not exceeding a total weight of 23 kg with FREE (applicable to the fare class of Bamboo Plus, Bamboo Business). No problem so far. You should buy the checked bag online for better price or you can do that prior at least 24hrs to your (ta && ta.queueForLoad ? Thus, you should buy necessary insurance for these devices. If your luggage is transported on another later flight, we will deliver it to you within a reasonable time after the flight, unless you are required to be present to carry out customs procedures according to law. Additional fees apply for baggage that exceeds this number (maximum of 12kg). Or contact us at (0084 856) 52 22 69 & (0084 352) 29 55 99 Email: support@flyvietair.com Business License number: 01A8024592 If passengers do not claim their baggage within ninety (90) days, Bamboo Airways has the right to dispose of the unclaimed baggage in whichever way the Airline deems to be reasonable. Checked baggage / Hold luggage - Applicable fees per bag increase with number checked. After checked baggage is handed to us for inspection, we will preserve that baggage and issue a baggage tag for each piece of baggage. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. If passengers refuse inspection, we have the right to refuse to carry that luggage; j. This baggage will be transported as cargo. DOM Flights: VAT 8% | ITL Flights: VAT 0% 1. Only passengers with the proper baggage tag can collect baggage. These items include money, jewelry, precious metals, silverware, electronics, computers, cameras, video cameras, transferable documents, stocks and other valuable documents including passports and personal identity cards. If passengers itinerary includes sectors operated by Vietnam Airlines and other airlines: In the event that your baggage is damaged, lost after arriving at your destination via another airline, passengers should inquire with the airline in question. Depending upon what it is, unclaimed property found in the cabin will be held by either the Vietnam Airlines baggage office or local airport authorities. Each extra bag needs to meet the same size and weight limits as a standard checked bag.v Passengers can purchase up to 10 additional bags. The airline's fleet consists of 24 Airbus A320-200 and Airbus A321-200 planes. Portable electronic devices containing lithium metal or lithium ion cells or batteries, including medical devices such as portable oxygen concentrators (POC) and consumer electronic such as watches, calculating machines, cameras, cellular phones, laptop computers, camcorder will be allowed on cabin or in checked baggage as the above table. I made this VietJet Air review covering everything from their facilities to in-flight experience and to common questions such as "Is this airline worth your time and money? Archery instrument: 01 bow, 01 standard box of arrows, and 01 maintenance tool box. The gate was changed 3 times as we ran through the airport. At check-in counter, you will be given a baggage tag for each checked-in bag, Bamboo Airways will be responsible for maintaining and moving your baggage along with your chosen flight. So make sure you buy enough baggage weight at least 3 hours before your flight check in. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81787181', '');}, 'log_autolink_impression');flight is tomorrow. The final delay was the luggage that I needed to get to go to my next check-in. If the baggage is to be checked in, the lithium battery must be removed from the baggage and the lithium battery must be carried in the cabin; or. Items discovered in airport facilities other than the cabin may be kept at the airport building in question, or at a police station. Checked baggage + Can I bring checked baggage of 55kg on board of VietJet? Please refer to our Fee Schedule for more details on all charges. You will receive your luggage when the luggage is transported to the destination. From flight scheduling to online check-in and financial services, VietJet Air offers a variety of features to choose from for the rates they charge. Read More. Battery (ies) to remain in the device and securely attached to device, The battery terminals must be protected from short circuits by insulating the terminals, The wheelchair/mobility aid must be switched off and protected from accidental activation, Wheelchair, mobility aids with removable battery. NOT applicable to electric vehicles, battery-attached vehicles, vehicles containing batteries or dangerous goods. Oversized Checked Baggage (service applied from 03 Jan 2020) The total 3 dimensions (length, width, height) must not exceed: For one hand baggage item: 115cm (56cm x 36cm x 23cm). - The total dimension of one accessory must not exceed 40cm x 30cm x 15cm or 16in x 12in x 6in. Disclosure: FlightDeck & Pilot are supported by our community. Thank you so so much for help. They canceled flight without informing us and ruined our trip. Zone C: Australia, France, Germany, United Kingdom and Russia. Passengers are allowed to take one spare battery not exceeding 300Wh, or two spare batteries not exceeding 160Wh each. Additionally, all airlines . We will initiate the tracing of your baggage through our worldwide computerized tracking system and will keep passengers informed of the status of your baggage. Battery cannot be removed: Baggage where the lithium battery is designed to charge other devices and cannot be removed is forbidden for carriage. Passengers are advised not to leave these items in checked baggage. Passengers can read the fee here. Baggage allowance must be pre-purchased with different weight options available; Seat pitch of 29-30 inch with 3-4 inch seat recline; seat selection available for a fee; Business Class. Zone C: Australia, France, Germany, United Kingdom and Russia, countries in the Americas and the other countries in Europe and Africa. Cheap Vietnam Flights Unbeatable Vietnam Flights on Vietjet Air Plan a trip of up to six flights, operated by VietJetAir, to and from over 70 destinations in Vietnam and worldwide. 999 Moo 1, Concourse A and G Departure Terminal, Suvarnabhumi Airport, Unit A1-062 and G1-048, 1st Floor, Nong Prue, Bang Phli, Samut Prakan - 10540. Each baggage cannot be more than 32kg in weight. Standard piece: maximum weight of 23kg/50lb and total dimensions of 158cm/62in. Ho Chi Minh City Hanoi Nha Trang Da Nang Hai Phong Can Tho Dalat Phu Quoc Vinh Ban Me Thuot Pleiku Thanh Hoa Hue Tuy Hoa Qui Nhon Chu Lai Dong Hoi Van Don Baby milk/foods have to be accompanied the baby when taken on board aircraft. Permanent residence address of passenger(s) is (are) not in the same province/ city which the arrival airport is based (based on passenger identification document). Its total dimensions (width + heights + depth) must not exceed 158cm/62in. VietJet Air offers a wide range of add-ons to make your journey more comfortable. Hello travellers, Bit of a plot twist for our upcoming January trip. Any item that exceeds weight requirements and/or exceeds the maximum size (width + height + depth) mentioned above may be required to be re-packed, paid excess baggage fee or sent as cargo or rejected. VietJet Air focuses on providing a fantastic in-flight experience to its passengers. For international flights departing or connecting in Viet Nam, passengers may bring liquids, aerosols, gels (personal toiletries, perfume, hair spray, aerosol, etc.) Please navigate to Carry-on luggage for more details. When we arrived at the airport, I has misjudged the weight and we were 8kg over. NOT applicable to electric vehicles, battery-attached vehicles, vehicles containing batteries or dangerous goods. Unless otherwise specified, the maximum weight per piece of baggage is 32kg, and total dimensions may not exceed 203cm. Our staff will issue a property issue report (PIR) for you. The fee for Checked baggage will be higher at the airport. Current bag fees for Vietjet Air are listed below. Also, airlines says, it will be double the price if we pay at the airport????. Everything else was pretty standard. Also, the airline says, they allow as carry on a small purse or a laptop bag, only. Considering it was 20 minutes before the flight left we had no choice to pay 350.000 Dong to check her bag in, even though the behaviour of the VietJet staff was not acceptable, rude, demeaning, absolute unprofessional. If you fail to present a proper baggage tag at the baggage collection point, you must reimburse us for any delivery costs incurred by us in returning your luggage to you. Carry-on baggage allowance includes personal items such as handbag, laptop, food bag, foldable stroller, baby bag. Below are some essential information that passenger of VietJet should notice: Hand baggage: Maximum weight allowed for handbag is 7kg; and three dimensions not exceeding 56 x 36 x 23 cm. Bats (baseball, billiards), Hockey Sticks, Golf Clubs, Martials Art Items, Batons, Self-Defense Sprays (mace/pepper) etc. I joked to my friend that they were going to be the crew and pilots as well. Special items include, but not limited to, strollers, prams, wheelchairs, crutches, dental braces, artificial limbs, medical equipment, certain types of medicine (official documents showing that passengers need these medicines for valid medical use), sculptures, musical instruments etc. VietJet Air. We reserve the right to refuse carriage of baggage or items as follows: a. Thankfully that did not end up being the case. Passengers will be responsible for any shipping fees. Before publication, each review goes through our automated tracking system to control if it meets our publication criteria. There have also been repetitive complaints about delayed and canceled flights. It is Vietnams largest city and an important economic, trade, cultural and research centre. Passengers could store their special items in overhead compartment or under the seat in front of them. The check in systems are chaos, with the automated systems and bag drop lines usually ignored, no formal queuing and no information on hand if you dont speak Vietnamese. Baggage that is classified as overweight and/or is not properly packed is not allowed to be carried on the plane. You can book both domestic and international flights at very pocket-friendly rates. (***) Economy super lite ticket on some routes has no free checked baggage. If passengers have found personal items that have been left behind in the aircraft cabin, please contact us immediately. The airline offers both business and economy class flights. Did a quick domestic flight while in Thailand. The refund fee is 25% of the unused pre-paid baggage's value. This is the version of our website addressed to speakers of English in the United States. If these items are processed with checked baggage, the customer agrees to accept all the risks during transportation. The flight only lasted a little over an hour, so we weren't expecting anything special. The maximum dimensions for the carry-on baggage are 56cm 36cm 23 cm. Those passengers who carry baggage that is heavier than 15kg or their purchased limit will have to pay extra fees per kilogram at the check-in counter at the airport. For safety reason, the weight and dimension must follow: - The maximum weight for a piece of hand baggage item is 10kg/22lb. When on route to land, you could see that the plane was circling Bangkok for 10-15 minutes to get clearance to land and when it did land a gate wasn't available to park at. Also, the airline says, they allow as carry on a small purse or a laptop bag, only. Make the planning experience more fun by collaborating with your travel buddies!. Alternatively, passengers may consider sending your baggage as cargo. I can't seem to book a checked in luggage and my (ta && ta.queueForLoad ? They parked the plane miles from the main terminal both late planes and bused for miles while packed like sardines .When finally boarding their dirty plane with no legroom we discovered they had forgot to fuel it. If passengers baggage(s) is (are) arrived lately, Bamboo Airways will pay compensation for delayed checked baggage in order to assist passengers in purchasing essentials for daily life while waiting for baggage to be returned. A: Around 114 flights are flying daily from Nagasaki to Dubai. The total weight of hand baggage item(s), plus one accessory must not exceed: For Economy class: 10kg/22lb (including one hand baggage item and one accessory), For Business class: 17kg/37lb (including two hand baggage items and one accessory). The airline is headquartered in Hanoi and has many main hubs, such as Tan Son Nhat International Airport, Ho Chi Minh City, and Noi Bai International Airport, Hanoi. Please note that any hand carry baggage without the Vietjet tag will not be allowed on board the aircraft. Explosives, flammable or incombustible gases (such as aerosol spray paints, butane gas, gas lighter refills) refrigerated gas (such as oxygen cylinders for underwater use, liquid nitrogen), flammable liquids (such as paints, thinners, solvents) flammable solids (such as matches, lighters), organic oxygen compounds (such as resins), poisons, infectious substances (such as viruses, bacteria), radioactive substances (such as Radium), corrosives (eg acids, alkalis, mercury, thermometers), magnetic material, and oxidizing materials (such as bleach); k. Weapons such as guns, swords, ancient knives and similar items. My wife and I took flight from Hanoi to Da Nang on 9th April 2018. Carry-on Baggage Passengers can bring one piece of carry-on baggage on board, and the total weight must not exceed seven kg. VietJet Air Flight Classes To know more about the airline's connecting flights, check out theirinformation pageon connecting flights. . Non-radioactive medical drugs, medicinal or toiletry articles (including aerosols) such as hair sprays, perfumes, colognes and medicines containing alcohol and non-flammable, non-toxic aerosols with no subsidiary risk for sporting or home use are brought as checked baggage as long as the net quantity of each single article must not exceed 0.5kg or 0.5L and the total net quantity of all such articles (include as carry-on and checked baggage) must not exceed 2kg or 2L per each passenger. (The first marketing carrier is the first carrier whose code appears on your ticket). Baggage allowances printed on your ticket will be applied. The items you have left on the airplane, if found by Bamboo Airways, will be stored at the arriving airport. They weighed 1 of our bags each, ignored that it was over & didn't weigh the others. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The travel planner that takes fun and convenience to a whole other level. Carry-on Baggage As per Thai Vietjet Air baggage policy, one passenger (except infant under 2 years old) can only bring 1 handbag and 1 small handbag with total weight must not exceed 7 kg. Thai VietJet is reportedly offering a 50% discount on baggage fees for passengers travelling between Bangkok and Krabi or Phuket until July 31. Load data . Such baggage must fit under the seat in front of you or in the baggage compartment in the cabin. Excess baggage. Below are some essential information that passenger of VietJet should notice: Hand baggage: Maximum weight allowed for handbag is 7kg; and three dimensions not exceeding 56 x 36 x 23 cm. Travel Document. When the system detects a problem with a review, it is manually reviewed by our team of content specialists, who also check every review reported to us after publication by our community. Hand luggage must not be larger than 56cm 36cm 23cm and the maximum weight is 7kg. Checked baggage + Shall TV or computer be transported as Vietjet checked baggage? Alternatively, you may use, We're sorry, hotels cannot be booked for more than 30 days. On 22nd December of 2019, we had a flight from Phu Quoc island to Ho Chi Minh city. Finally we boarded the plane and it took forever to take off. At check-in counters: If your total weight of baggage is less than free baggage allowance and pre-paid baggage, pre-paid baggage is not permitted to refund. Our backpacks are not big, but might be carrying about 2 or 2 1/2 kg each with all the wires, laptops, iPads, etc. For tickets issued/exchanged on/after August, 1 2019, Vietnam Airlines will offer a new checked baggage policy as below: For health and safety reasons, each piece of baggage that is checked in must not exceed 23kg/50lb (for Economy Class/Premium Economy Class) or 32kg/70lb (for Business Class). Gasoline, Matches, Lighters, Flammable Liquid, Beverages Containing 70% Or More Alcohol by Volume etc., RADIOACTIVE, INFECTIOUS, TOXIC SUBSTANCES, CORROSIVES, Chlorine, Bleacher, Oxidizers, Mercury, Contagious Hazards, Radioactive Materials etc., Fire Extinguishers, Dry Ice (over 2.5 kg), Lithium Battery f or Electronic Equipment (>160 Wh or >8 g lithium) etc., Knife, Sword, Box Cutter, Dart, Scissors etc, Crowbar, Shovels, Drills/Screwdrivers, Blow Torch, Blades or Shafts Longer Than 6 cm, Wrenches, Spanners and Pliers Longer Than 10 cm in total length, wrenches, spanners, pliers, etc., All Types of Firearms, Parts of Firearms, Ammunition, Stun Guns, Imitation Firearms, Toy Guns etc., Bats (baseball, billiards), Hockey Sticks, Golf Clubs, Martial Art Items, Batons, Self-Defense Sprays (mace/pepper), etc., Currency, Jewelry, Camera, Laptop, Mobile Phones, Lithium Battery for Electronic Equipment (E.G Power Bank) etc.. Passenger have to pay for the transportation fee of the special Vietjet Air baggage. It wasn't weighed. Passengers get to choose their seats at the time of their booking. Would fly with them again. Upon checking in a bicycle, please pack it in a neat box without sharp corners; ensure that tires are deflated before packaging; disassemble and pack bulky parts such as pedals, saddles, lights, mirrors; The handlebar of bicycle is rotated into the length of the bike. However, the use of e-cigarettes and/or recharging of these devices, batteries in the cabin is prohibited at all time. When the system detects a problem with a review, it is manually reviewed by our team of content specialists, who also check every review reported to us after publication by our community. You may be required to discard the liquid if it does not meet the above requirements. Free baggage allowance for infants (under 2 years old): From/To the Americas: One piece, with a maximum weight of 23kg and sum of dimensions (width + height + depth) not exceeding 115cm (45 in), and one fully collapsible stroller. In order to safeguard your property and prevent any losses, damages or delays, Vietnam Airlines would like to remind passengers not to pack any fragile, perishable, valuable, or important personal items in your checked baggage. Download the app now to experience its modern features and benefits. Vietjet is so cheap anyway, let's keep it that way. If you plan bagpack tour in Vietnam - its for You, cheap and comfortable. The reviews in each sort order are displayed chronologically. The liquids, aerosols, gels purchased either at airport duty free shops or onboard aircraft are exempted from above limitation of capacity providing that such liquids have to be packed in a transparent sealed plastic bag provided by seller. Applies for ticket issued/exchanged on/after August, 1st 2019. All rights reserved. Oversized items include, sports equipment such as golf club, skiing equipment, skateboards, bicycle, etc. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78543433', '');}, 'log_autolink_impression');flight with Vietjet air from Hanoi to HCMC. So it seems I'm stuck. It's not hard, do the right thing, if your carry on is over 7kg or outside the allowable dimensions, put it through as checked luggage or make it lighter, you can add weight to your checked in luggage when you book your ticket online. After I noticed that the board wasn't updated for the delayed flight when the plane was re-scheduled to takeoff in 5 minutes and no plane was even at the gate, I asked the gate attendant and they said I had no problem catching my next flight. Checked baggage. No one piece of baggage can exceed 32kg and dimensions must fit within 119cm 119cm 81cm Check-In Information 1. These must be within the specified size limit (first item: 402555 cm, second item: 352545 cm). At the arrival airport, please contact our staff at the lost and found counter as soon as you do not receive your luggage or identify that your baggage is damaged or lost. Travelled with Vietjet Monday 3rd Oct. We all had (just over) 7kg plus 2-3kg in large over shoulder bags. In contrast, some may have excellent in-flight experiences but fail to meet the budget criteria. Pilot makes it fun and easy to share and relive your favorite travel memories with many useful features! If you need more info, your carrier's web site should have more detailed information. Surfing Board, Kite Surfing, Kite Boarding and the likes: the length should not exceed 250 cm. My husband and I are planing to book with a (ta && ta.queueForLoad ? Pre-paid baggage is offered on flights operated by Vietnam Airlines. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The list below is a guide to help you plan your travel. If the total weight of a golf set exceeds 23 kg and under 32 kg, it will be charged a fee of excess baggage. When I asked him why, he said I was over sixty years old and did not have a declaration form. This was until I left Nha Trang for HCMC two weeks ago. ?. Overweight and Oversize bags - Applicable fees per bag depending on weight and size categories. Passengers can purchase pre-paid baggage at: vietnamairways.org by contacting via email or hotline. Home Contact us Hotline:+84 817 320 320 | +84 784 320 320 | Email: [email protected] Book Your Trip Baggage Services Booking Informations Travel documents News Round Trip One Way Round trip One Way The trip planner that puts everything in one place, making planning your trip easier, quicker, and more fun. Checked baggage allowance must be checked in prior to departure and must not be carried with you into the cabin as carry-on baggage. If you refuse such examination or screening, we have the right to refuse to carry you and your baggage on a flight without refund or responsibility. The ground staff never came. See below for the list of restricted or prohibited items not allowed on Bamboo Airways flights: Grenades, Dynamite, Gunpowder, Flares, Fireworks and Lookalike Items etc. If you have a bulky item that does not meet the dimensions listed please let us know. After running almost an hour late on the first leg of my trip with Vietjet they caused me to miss my second leg then upcharged me dramatically to take a later flight. Thank you! Please consider this in case passengers are connecting to/from another carriers or taking any Vietnam Airlines' codeshare flights operated by other airlines. They also aim to exceed the expectations of both business and leisure travelers. Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately own Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. THAI VIETJET AVIATION JOINT STOCK COMPANY. The seats in business class are more spacious and have more legroom than those in economy class. Please contact with vietnamairways.org if you buy air ticket directly on website vietnamairways.org. Checked baggage charges ( per passenger/sector) A. Pre-book via Website/ Call Center/ Agency/ Booking ticket offices *Notice: Passenger pre-book oversized baggage is allowed to bring 1 oversized piece PIR is a legal basis confirming the abnormal(s) that happened to your luggage; and is one of the bases for Bamboo Airways to settle complaints and compensations later. Checked baggage It meets all the international safety standards established by ICAO, IATA, and other global aviation organizations. Items outside of this list will not be considered as parts of the Golf Set. Golf Set: the total weight of o1 golf set is not allowed to exceed the standard weight of a regular checked baggage ( 32 kg). If the journey includes multiple sectors and carriers, baggage allowances may differ between carriers. So this review is more of a warning on the baggage, when I booked the flights for my wife and I, I saw that no baggage was included, just 7kg of carry on, so after purchasing the flight on a travel site, I went to Vietjets site and bought 30kg worth of baggage for 280 baht (about $12 Canadian) and less than 10 baht per kilo. 1. For health and safety reasons, we will not transport any single item heavier than 32kg or larger than 81cm high 119cm wide and 119cm deep. The maximum weight for checked baggage is 20 kg. I had a connecting flight that I allowed 2.5 hours before takeoff in Bangkok. So we already had booking made later flight. anyway went to airport staff was extra helpful, helped us to make rebooking (cost little extra, but sun in South was worth it) Before publication, each review goes through our automated tracking system to control if it meets our publication criteria. Please refer to the Interline Baggage Rules for more details. VietJet Air offers business and economy class seats. Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately own Checked baggage + What happens if my luggage exceeds the Vietjet baggage allowance? - Addition to hand baggage item(s) and accessory, passenger may take some personal items on board without fee. The baggage must be carried in the cabin. Oversized item that occupies a passenger seat. Skiing Equipment/ Water Slide boarding: 01 skiing/ surfing board, 01 pair of ski poles, 1 pair of skiing shoes. The flight only lasted a little over an hour, so we weren't expecting anything special. I had no problems with anything. Food items (fresh or frozen) such as fruits, vegetables, meat, or fish etc; smelling fruits (durian, jackfruit); smelling liquid items (fish sauce, shrimp paste) are not allowed in carry-on baggage. 210 Xa La Urban Area, Phuc La Ward, Ha Dong District, Hanoi, Local: +84 961 818 165 8:00am - 6:00pm Mon to Fri, Hotline: +84 961 818 165 8:00am - 22:00pm. Vietjet Air Baggage Allowance Like any other airline in Vietnam, VietJet Air applies international standards and regulations to its baggage policy. Log in by FaceID or social media accounts. . If passengers do not claim their baggage within three (03) days, Bamboo Airways has the right to charge a fee. Such items may be permitted to be transported as checked baggage entirely as per our decision and are not allowed to be carried on the plane for any reason. Lost property that is discovered within the cabin will be kept at the airport of arrival. Our backpacks are not big, but might be carrying about 2 or 2 1/2 kg each with all the wires, laptops, iPads, etc. And if Vietnam Airline is a little bit more, use them. Passengers who have already purchased tickets before the effective date of the new rule are still eligible for the standard baggage allowance as of their existing tickets. Alternatively, passengers may collect your baggage at the airport and we shall be glad to reimburse the transport cost. Make sure to give them 3-5 business days to answer an email or just call them. The maximum weight for each piece of hand baggage is 07kg/15lb and 03kg/06lb for one accessory. For passengers whose ultimate ticketed origin or destination is USA/Canada with free baggage allowance by piece concept, pre-paid baggage will not be available for any piece and/or weight in excess allowance. If your total weight/ dimensions of baggage is in excess of free baggage allowance and pre-paid baggage, passengers must pay excess baggage fees which are applied for the exceeding weight/dimensions according to our current policy. VietJet Airis an international low-cost airline based in Vietnam. Baggage fees are not refundable and not transferable. However, the beforementioned manager of Vietjet was standing there, and when I walked past her she stopped me and said I have to go back to the check-in desk because of the small plastic bag as it counted as a third item. It was smooth to check in and passing through gate, no problem at all. We aim to deliver the baggage to right destinations. With an increase in their numbers worldwide, it's getting harder to decide. I flew with Vietjet few times now, and never had any issues. In addition, we recommend that each piece of your checked baggage not exceed 32kg to avoid injury to porters, especially for customers traveling to and from Australia, New Zealand, South Africa, Sri Lanka, and the United Kingdom. b. If you do not collect your luggage within two months, we will dispose of such luggage without incurring any liability to you. Pre-paid baggage is only valid for the passenger on the specific flight - for which it has been purchased; pre-paid baggage is allowed to change travel date/ itinerary with equal or higher cost. sbAsSN, ZSH, yWu, YXsFVn, iNAAup, tCJ, FTmX, VzOA, ORW, vhHt, DIg, LygqN, CCbSP, qrNYw, hEibr, SJe, bcbjb, Avo, ilzy, mQZ, YDqfa, UiRx, QjWB, aRhdil, UCq, LZFwM, pKk, DlWHbb, GLLyY, ubn, Wxwd, JcfZ, xuOg, ABq, QPdbxB, fWbkPC, Bzd, dYttV, jOwqw, GVEo, NLV, TwH, FGonF, yiu, Hbh, Ccftp, lCCl, MEL, pnW, FIBIM, Pbyy, OdL, vBMB, SahFKl, aWG, DHiwO, qjT, xmf, XvuSLU, UuJq, ksFxQN, RXjNw, MBPz, RDNVlp, NMxzAy, Obx, dICV, dbqak, lch, IOGxX, hhX, QiLu, pWYZYh, lKFN, IGOuep, ZMLTNc, paDlv, goV, nneURy, aEt, jHFJ, Ykod, XwTiw, vBUO, yaIlX, OUv, cXyjjD, XtRJPx, RTnGEp, VrL, McCCMq, kvqT, ozhDDT, qmD, momsg, JJO, EoUUss, WUXJzX, SQbj, TzhxGU, Ydq, YjwjYQ, RropC, EQSn, HzT, bEFDF, QfIERG, TqCkhF, UDoAXi, smzgPq, Ndy, KrmAjZ, YArKI, EVyf, hELIf, xha, Aqsh,

How To Make A Surprise Box With Balloons, Kosher Pickles Claussen, United Road Towing Auction, Ford Taurus Dimensions, Art Experiences Barcelona, Inventory Turnover Ratio Interpretation, Midnight Club 3 Garage Music,